Docs Self-Managed Upgrade Migrate Migrate from the Redpanda Helm chart Migrate from the Redpanda Helm chart If you are using the Redpanda Helm chart, you can migrate to the Redpanda Operator and use it to manage your Helm deployment. The Redpanda Operator extends Kubernetes with custom resource definitions (CRDs), which allow Redpanda clusters to be treated as native Kubernetes resources. The primary resource that the Redpanda Operator uses to represent a Redpanda cluster is the Redpanda resource. When you define a Redpanda cluster using this Redpanda resource, the Redpanda Operator takes that configuration and passes it to Flux. Flux, in turn, interacts with Helm, creating the necessary HelmRepository and HelmRelease resources to deploy and manage the Redpanda Helm chart. Here is an example of a Redpanda custom resource: apiVersion: cluster.redpanda.com/v1alpha2 kind: Redpanda metadata: name: <cluster-name> spec: chartRef: helmRepositoryName: clusterSpec: metadata.name: Name to assign the Redpanda cluster. This name is also assigned to the Helm release. spec.chartRef: Information about the Helm chart that will be used to deploy Redpanda. spec.chartRef.helmRepositoryName: Name of the Helm repository where the Redpanda chart is located. spec.clusterSpec: This is where you can override default values in the Redpanda Helm chart. Prerequisites Before migrating to the Redpanda Operator, you must have: The name of your existing Helm release and the latest version of the Redpanda Helm chart that you have deployed. helm list -A In this example the chart version is 5.0.1 and the release name is redpanda. NAME CHART redpanda redpanda-5.0.1 Make a note of your name and version for the next steps. You’ll need to configure your Redpanda custom resource with these details. Your values overrides. helm get values <cluster-name> --namespace <namespace> You should see your overrides in YAML format. You’ll need to configure your Redpanda custom resource with these details. Before implementing any changes in your production environment, Redpanda Data recommends testing the migration in a non-production environment. Migrate to the Redpanda Operator and Helm To migrate to the latest Redpanda Operator and use it to manage your Helm deployment, follow these steps. Make sure that you have permission to install custom resource definitions (CRDs): kubectl auth can-i create CustomResourceDefinition --all-namespaces You should see yes in the output. You need these cluster-level permissions to install the Redpanda Operator CRDs in the next steps. Install the Redpanda Operator custom resource definitions (CRDs): kubectl kustomize "https://github.com/redpanda-data/redpanda-operator//operator/config/crd?ref=v2.3.3-24.3.1" \ | kubectl apply --server-side -f - Install the Redpanda Operator in the same namespace as your Redpanda Helm chart: helm repo add redpanda https://charts.redpanda.com helm repo update helm upgrade --install redpanda-controller redpanda/operator \ --namespace <namespace> \ --set image.tag=v2.3.3-24.3.1 \ --create-namespace Ensure that the Deployment is successfully rolled out: kubectl --namespace <namespace> rollout status -w deployment/redpanda-controller-operator deployment "redpanda-controller" successfully rolled out Configure a Redpanda custom resource that Redpanda Operator will use to adopt your Redpanda cluster. Replace the placeholders with the values identified in the Prerequisites. redpanda-cluster.yaml apiVersion: cluster.redpanda.com/v1alpha2 kind: Redpanda metadata: annotations: cluster.redpanda.com/managed: "true" creationTimestamp: null name: <cluster-name> spec: chartRef: chartVersion: <chart-version> clusterSpec: <chart-overrides> By selecting the correct chart version, you ensure control over your deployment. If you don’t select a chart version, the operator may upgrade your chart, potentially causing unintended downtime. The Redpanda Operator passes these values to the Redpanda Helm chart. The keys in the clusterSpec field are the same as those in the Redpanda Helm chart. For details on the structure and configuration options of the Redpanda custom resource, refer to the Redpanda Operator CRD reference. Adopt the Redpanda cluster by creating an instance of the Redpanda custom resource in the same namespace as the Redpanda Operator: kubectl apply -f redpanda-cluster.yaml --namespace <namespace> Wait for the Redpanda resource to successfully reach a deployed state: kubectl get redpanda --namespace <namespace> --watch Example output: NAME READY STATUS redpanda True Redpanda reconciliation succeeded Roll back from Redpanda Operator to Helm If you migrated to the Redpanda Operator and want to revert to using only Helm, follow these steps: Uninstall or disable the Redpanda Operator. You can uninstall the Redpanda Operator using Helm or disable it by changing the image to one that does not exist: kubectl edit pod <operator-name> --namespace <namespace> Remove the finalizers from the Redpanda, HelmRelease, HelmChart, and HelmRepository resources: kubectl --namespace <namespace> patch redpanda <cluster-name> -p '{"metadata":{"finalizers":null}}' --type=merge kubectl --namespace <namespace> patch helmrelease <cluster-name> -p '{"metadata":{"finalizers":null}}' --type=merge kubectl --namespace <namespace> patch helmchart <namespace>-<cluster-name> -p '{"metadata":{"finalizers":null}}' --type=merge kubectl --namespace <namespace> patch helmrepository <helm-repository-name> -p '{"metadata":{"finalizers":null}}' --type=merge Replace the <helm-repository-name> placeholder with the value of spec.chartRef.helmRepositoryName in your Redpanda resource. The default value is redpanda-repository. Delete the resources: kubectl delete redpanda <cluster-name> --namespace <namespace> kubectl delete helmrelease <cluster-name> --namespace <namespace> kubectl delete helmchart <cluster-name> --namespace <namespace> kubectl delete helmrepository <cluster-name> --namespace <namespace> After completing these steps, the Redpanda Operator is no longer managing your Helm deployment. Troubleshooting While the deployment process can sometimes take a few minutes, a prolonged 'not ready' status may indicate an issue. HelmRelease is not ready If you are using the Redpanda Operator, you may see the following message while waiting for a Redpanda custom resource to be deployed: NAME READY STATUS redpanda False HelmRepository 'redpanda/redpanda-repository' is not ready redpanda False HelmRelease 'redpanda/redpanda' is not ready While the deployment process can sometimes take a few minutes, a prolonged 'not ready' status may indicate an issue. Follow the steps below to investigate: Check the status of the HelmRelease: kubectl describe helmrelease <redpanda-resource-name> --namespace <namespace> Review the Redpanda Operator logs: kubectl logs -l app.kubernetes.io/name=operator -c manager --namespace <namespace> HelmRelease retries exhausted The HelmRelease retries exhausted error occurs when the Helm Controller has tried to reconcile the HelmRelease a number of times, but these attempts have failed consistently. The Helm Controller watches for changes in HelmRelease objects. When changes are detected, it tries to reconcile the state defined in the HelmRelease with the state in the cluster. The process of reconciliation includes installation, upgrade, testing, rollback or uninstallation of Helm releases. You may see this error due to: Incorrect configuration in the HelmRelease. Issues with the chart, such as a non-existent chart version or the chart repository not being accessible. Missing dependencies or prerequisites required by the chart. Issues with the underlying Kubernetes cluster, such as insufficient resources or connectivity issues. To debug this error do the following: Check the status of the HelmRelease: kubectl describe helmrelease <cluster-name> --namespace <namespace> Review the Redpanda Operator logs: kubectl logs -l app.kubernetes.io/name=operator -c manager --namespace <namespace> When you find and fix the error, you must use the Flux CLI, fluxctl, to suspend and resume the reconciliation process: Install Flux CLI. Suspend the HelmRelease: flux suspend helmrelease <cluster-name> --namespace <namespace> Resume the HelmRelease: flux resume helmrelease <cluster-name> --namespace <namespace> StatefulSet never rolls out If the StatefulSet Pods remain in a pending state, they are waiting for resources to become available. To identify the Pods that are pending, use the following command: kubectl get pod --namespace <namespace> The response includes a list of Pods in the StatefulSet and their status. To view logs for a specific Pod, use the following command. kubectl logs -f <pod-name> --namespace <namespace> You can use the output to debug your deployment. Didn’t match pod anti-affinity rules If you see this error, your cluster does not have enough nodes to satisfy the anti-affinity rules: Warning FailedScheduling 18m default-scheduler 0/1 nodes are available: 1 node(s) didn't match pod anti-affinity rules. preemption: 0/1 nodes are available: 1 No preemption victims found for incoming pod. The Helm chart configures default podAntiAffinity rules to make sure that only one Pod running a Redpanda broker is scheduled on each worker node. To learn why, see Number of workers. To resolve this issue, do one of the following: Create additional worker nodes. Modify the anti-affinity rules (for development purposes only). If adding nodes is not an option, you can modify the podAntiAffinity rules in your StatefulSet to be less strict. Helm + Operator Helm redpanda-cluster.yaml apiVersion: cluster.redpanda.com/v1alpha2 kind: Redpanda metadata: name: redpanda spec: chartRef: {} clusterSpec: statefulset: podAntiAffinity: type: soft kubectl apply -f redpanda-cluster.yaml --namespace <namespace> --values --set docker-repo.yaml statefulset: podAntiAffinity: type: soft helm upgrade --install redpanda redpanda/redpanda --namespace <namespace> --create-namespace \ --values docker-repo.yaml --reuse-values helm upgrade --install redpanda redpanda/redpanda --namespace <namespace> --create-namespace \ --set statefulset.podAntiAffinity.type=soft Unable to mount volume If you see volume mounting errors in the Pod events or in the Redpanda logs, ensure that each of your Pods has a volume available in which to store data. If you’re using StorageClasses with dynamic provisioners (default), ensure they exist: kubectl get storageclass If you’re using PersistentVolumes, ensure that you have one PersistentVolume available for each Redpanda broker, and that each one has the storage capacity that’s set in storage.persistentVolume.size: kubectl get persistentvolume --namespace <namespace> To learn how to configure different storage volumes, see Configure Storage. Failed to pull image When deploying the Redpanda Helm chart, you may encounter Docker rate limit issues because the default registry URL is not recognized as a Docker Hub URL. The domain docker.redpanda.com is used for statistical purposes, such as tracking the number of downloads. It mirrors Docker Hub’s content while providing specific analytics for Redpanda. Failed to pull image "docker.redpanda.com/redpandadata/redpanda:v<version>": rpc error: code = Unknown desc = failed to pull and unpack image "docker.redpanda.com/redpandadata/redpanda:v<version>": failed to copy: httpReadSeeker: failed open: unexpected status code 429 Too Many Requests - Server message: toomanyrequests: You have reached your pull rate limit. You may increase the limit by authenticating and upgrading: https://www.docker.com/increase-rate-limit To fix this error, do one of the following: Replace the image.repository value in the Helm chart with docker.io/redpandadata/redpanda. Switching to Docker Hub avoids the rate limit issues associated with docker.redpanda.com. Helm + Operator Helm redpanda-cluster.yaml apiVersion: cluster.redpanda.com/v1alpha2 kind: Redpanda metadata: name: redpanda spec: chartRef: {} clusterSpec: image: repository: docker.io/redpandadata/redpanda kubectl apply -f redpanda-cluster.yaml --namespace <namespace> --values --set docker-repo.yaml image: repository: docker.io/redpandadata/redpanda helm upgrade --install redpanda redpanda/redpanda --namespace <namespace> --create-namespace \ --values docker-repo.yaml --reuse-values helm upgrade --install redpanda redpanda/redpanda --namespace <namespace> --create-namespace \ --set image.repository=docker.io/redpandadata/redpanda Authenticate to Docker Hub by logging in with your Docker Hub credentials. The docker.redpanda.com site acts as a reflector for Docker Hub. As a result, when you log in with your Docker Hub credentials, you will bypass the rate limit issues. Dig not defined This error means that you are using an unsupported version of Helm: Error: parse error at (redpanda/templates/statefulset.yaml:203): function "dig" not defined To fix this error, ensure that you are using the minimum required version: 3.10.0. helm version Repository name already exists If you see this error, remove the redpanda chart repository, then try installing it again. helm repo remove redpanda helm repo add redpanda https://charts.redpanda.com helm repo update Fatal error during checker "Data directory is writable" execution This error appears when Redpanda does not have write access to your configured storage volume under storage in the Helm chart. Error: fatal error during checker "Data directory is writable" execution: open /var/lib/redpanda/data/test_file: permission denied To fix this error, set statefulset.initContainers.setDataDirOwnership.enabled to true so that the initContainer can set the correct permissions on the data directories. Cannot patch "redpanda" with kind StatefulSet This error appears when you run helm upgrade with the --values flag but do not include all your previous overrides. Error: UPGRADE FAILED: cannot patch "redpanda" with kind StatefulSet: StatefulSet.apps "redpanda" is invalid: spec: Forbidden: updates to statefulset spec for fields other than 'replicas', 'template', 'updateStrategy', 'persistentVolumeClaimRetentionPolicy' and 'minReadySeconds' are forbidden To fix this error, do one of the following: Include all the value overrides from the previous installation or upgrade using either the --set or the --values flags. Use the --reuse-values flag. Do not use the --reuse-values flag to upgrade from one version of the Helm chart to another. This flag stops Helm from using any new values in the upgraded chart. Cannot patch "redpanda-console" with kind Deployment This error appears if you try to upgrade your deployment and you already have console.enabled set to true. Error: UPGRADE FAILED: cannot patch "redpanda-console" with kind Deployment: Deployment.apps "redpanda-console" is invalid: spec.selector: Invalid value: v1.LabelSelector{MatchLabels:map[string]string{"app.kubernetes.io/instance":"redpanda", "app.kubernetes.io/name":"console"}, MatchExpressions:[]v1.LabelSelectorRequirement(nil)}: field is immutable To fix this error, set console.enabled to false so that Helm doesn’t try to deploy Redpanda Console again. Helm is in a pending-rollback state An interrupted Helm upgrade process can leave your Helm release in a pending-rollback state. This state prevents further actions like upgrades, rollbacks, or deletions through standard Helm commands. To fix this: Identify the Helm release that’s in a pending-rollback state: helm list --namespace <namespace> --all Look for releases with a status of pending-rollback. These are the ones that need intervention. Verify the Secret’s status to avoid affecting the wrong resource: kubectl --namespace <namespace> get secret --show-labels Identify the Secret associated with your Helm release by its pending-rollback status in the labels. Ensure you have correctly identified the Secret to avoid unintended consequences. Deleting the wrong Secret could impact other deployments or services. Delete the Secret to clear the pending-rollback state: kubectl --namespace <namespace> delete secret -l status=pending-rollback After clearing the pending-rollback state: Retry the upgrade: Restart the upgrade process. You should investigate the initial failure to avoid getting into the pending-rollback state again. Perform a rollback: If you need to roll back to a previous release, use helm rollback <release-name> <revision> to revert to a specific, stable release version. Crash loop backoffs If a broker crashes after startup, or gets stuck in a crash loop, it could produce progressively more stored state that uses additional disk space and takes more time for each restart to process. To prevent infinite crash loops, the Redpanda Helm chart sets the crash_loop_limit node property to 5. The crash loop limit is the number of consecutive crashes that can happen within one hour of each other. After Redpanda reaches this limit, it will not start until its internal consecutive crash counter is reset to zero. In Kubernetes, the Pod running Redpanda remains in a CrashLoopBackoff state until its internal consecutive crash counter is reset to zero. To troubleshoot a crash loop backoff: Check the Redpanda logs from the most recent crashes: kubectl logs <pod-name> --namespace <namespace> Kubernetes retains logs only for the current and the previous instance of a container. This limitation makes it difficult to access logs from earlier crashes, which may contain vital clues about the root cause of the issue. Given these log retention limitations, setting up a centralized logging system is crucial. Systems such as Loki or Datadog can capture and store logs from all containers, ensuring you have access to historical data. Resolve the issue that led to the crash loop backoff. Reset the crash counter to zero to allow Redpanda to restart. You can do any of the following to reset the counter: Make changes to any of the following sections in the Redpanda Helm chart to trigger an update: config.node config.tunable For example: config: node: crash_loop_limit: <new-integer> Delete the startup_log file in the broker’s data directory. kubectl exec <pod-name> --namespace <namespace> -- rm /var/lib/redpanda/data/startup_log It might be challenging to execute this command within a Pod that is in a CrashLoopBackoff state due to the limited time during which the Pod is available before it restarts. Wrapping the command in a loop might work. Wait one hour since the last crash. The crash counter resets after one hour. To avoid future crash loop backoffs and manage the accumulation of small segments effectively: Monitor the size and number of segments regularly. Optimize your Redpanda configuration for segment management. Consider implementing Tiered Storage to manage data more efficiently. A Redpanda Enterprise Edition license is required During a Redpanda upgrade, if enterprise features are enabled and a valid Enterprise Edition license is missing, Redpanda logs a warning and aborts the upgrade process on the first broker. This issue prevents a successful upgrade. A Redpanda Enterprise Edition license is required to use the currently enabled features. To apply your license, downgrade this broker to the pre-upgrade version and provide a valid license key via rpk using 'rpk cluster license set <key>', or via Redpanda Console. To request an enterprise license, please visit <redpanda.com/upgrade>. To try Redpanda Enterprise for 30 days, visit <redpanda.com/try-enterprise>. For more information, see <https://docs.redpanda.com/current/get-started/licenses>. If you encounter this message, follow these steps to recover: Roll back the affected broker to the original version. Do one of the following: Apply a valid Redpanda Enterprise Edition license to the cluster. Disable enterprise features. If you do not have a valid license and want to proceed without using enterprise features, you can disable the enterprise features in your Redpanda configuration. Retry the upgrade. For more troubleshooting steps, see Troubleshoot Redpanda in Kubernetes. Open an issue If you cannot solve the issue or need assistance during the migration process, open a GitHub issue. Before opening a new issue, search the existing issues on GitHub to see if someone has already reported a similar problem or if any relevant discussions can help you. Next steps For information about the latest Redpanda Operator and the new Redpanda custom resource, see Redpanda in Kubernetes. Back to top × Simple online edits For simple changes, such as fixing a typo, you can edit the content directly on GitHub. Edit on GitHub Or, open an issue to let us know about something that you want us to change. 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